Infinity IT-8500 Plus Massage Chair

Key Features

• Decompression Stretch – Combines chair movements and massage techniques to relieve spinal compression.
• Triple Roller Reflexology – Three foot rollers per foot for maximum therapeutic relief.
• Lumbar Heat Therapy – Soothing heat in the lower back to loosen muscles.
• 4-Node Back Mechanism – Delivers Shiatsu, Kneading, Tapping, and Knocking massage techniques.
• True Inversion – Reclines beyond horizontal for gravity-assisted spinal relief.
• Near Flat Reclining S-Track – Provides superior stretching.
• SoothMe™ Sound Therapy – Relaxing soundscapes accessible via remote.

Massage & Comfort

• Techniques: Kneading, Tapping, Knocking, Shiatsu, Sync
• Massage Zones: Neck, Shoulders, Back, Calves, Palms, Arms
• Track Type: S-Track (30")
• Zero Gravity Recline Stops: 1
• Heat Therapy: Lumbar

Additional Specs

• Body Scanning: ✅ Yes
• Leg Extension: Spring
• Foot Rollers per Foot: 3
• Bluetooth Speakers: ✅ Yes
• Wall Clearance: Not required
• Auto Programs: 7
• Memory Storage: ❌ No
• USB/Wireless Charging: ❌ No

RETURNS

No questions asked 30 day return policy - customer responsible for return shipping costs and 15% restocking fee.

5 Year Residential Limited Warranty

• Unlimited USA-based customer & technical support
• 5 Year structural framework warranty
• No-cost replacement on covered parts for 3 years
• Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year

Complete Care Warranty Period

For In - Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000. 

✔ Authorized Dealer – We’re proud to be an official authorized dealer for Kahuna, Infinity, Kyota, and Bodyfriend massage chairs. When you buy from us, you’re guaranteed genuine products backed by full manufacturer support.

✔ Full Manufacturer Warranty – Your purchase includes the original manufacturer warranty for complete peace of mind. Unauthorized sellers can’t offer this protection.

✔ Fast & Free Shipping Options – We offer free curbside delivery across the continental U.S., plus complimentary threshold and white glove delivery on select models. Wherever and however you need it, we’ll get your chair to you safely and efficiently.

✔ Hassle-Free Customer Support – Have questions before or after your purchase? Our U.S.-based team is here to help with expert guidance and responsive service.

✔ Secure Payments & Easy Financing – Check out with trusted payment providers. We also offer flexible financing plans so you can enjoy your massage chair now and pay over time.

✔ Customer Satisfaction Guarantee – Your comfort and satisfaction are our top priority. We’re committed to delivering a smooth experience and helping you find the perfect chair for your lifestyle.

1. Free Curbside Delivery

• What it is: Your massage chair will be delivered to the curb or the end of your driveway at your shipping address. The delivery driver will not assist with moving the chair inside your home.
• What to expect: You will be responsible for unboxing the chair, moving it inside, and setting it up. Please ensure you have the necessary help and equipment to handle a heavy and bulky item.
• Estimated Delivery Time: Once your order has shipped, please allow approximately 7-10 business days for delivery, depending on your location and the carrier's schedule. No specific delivery appointment is usually scheduled for this option beyond the carrier's standard process.

2. In-Home Delivery : FREE

• What it is: A two-person delivery team will bring your massage chair to the first dry area of your home, such as your garage, porch, or just inside your front door.
• What to expect: The delivery team will not unpack the chair or move it further into your home. You will still be responsible for unboxing and final placement.
• Estimated Delivery Time: After your order ships, please allow approximately 7-10 business days for delivery. You may receive a call from the delivery company to schedule a delivery window.

3. In-Home Delivery & Assembly: FREE

• What it is: Our premium delivery service includes a scheduled appointment with a specialized delivery team. They will bring the massage chair into the room of your choice, unpack it, perform any minor assembly required, place it in your desired location, and remove all packaging materials.
• What to expect: A hassle-free delivery and setup experience. You won't need to lift a finger!
• Estimated Delivery Time: Due to the specialized handling and scheduling for Kyota and Infinity massage chairs, please allow approximately 10-16 business days for delivery and setup after your order ships. You will be contacted by the delivery company to arrange a convenient delivery appointment.